If your RFID reader is not working, please review the possible reasons below:
- Make sure that the device is correctly recognized by your PC. Check this article to find out more: Does my computer recognize the RFID-Scanner?
- It is possible that your reader hasn't been added as a connection in the check-in client. Check this article to learn how to verify that the RFID is added to the Check-in Client
If you have a reader that you haven't used with Virtuagym click here to see the recommended specifications