Access Control | Use RFID Reader

To learn more on which RFID Reader we connect with, check this article.
To install your RFID Reader, check this article.

Now that the RFID Reader has been installed, you will need to create a check-in connection in the portal.

- Go to your portal > Business Settings > Connections.
- Create a new Check-in setting.

Fill in all the details. It is necessary that you check in a name, the rest can be filled with the company information.

For more information about the check-in settings, read this article.

Note: if you have a desk scanner and port scanner (Turnstile), create two check-in settings. The 1st you name 'Desk' and the 2nd name your 'Turnstile'.

Note 2: most probably your gym is going to work with credits. If you want that a credit deducts from the account of a client, check the box 'use credit on check in'. When you work with two scanners, check this option only with the Turnstile.

Installing the Check-in-client on the PC

Now that the hardware is connected, we can install the software on the PC. Use this file to install the software. When the download is finished, launch the application, there will first be shown a pop-up telling you that there should be a reader added, click OK. Now you will get a white screen, continue with the next step below in this article "Adding the check in reader".

Please note! To use the RFID-reader in the Check-in client we need to be sure the Windows Smart-card service is running. Please check the steps you have to follow to get the Windows smart-card service running: 

  • Open services.msc (Windows startmenu -> search for services.msc)
  • In the list of services, look for ‘Smart Card’
  • Richt-click and go to properties
  • Under ‘startup type’, select Automatic
  • Under Service Status, press Start
  • Click Apply and OK
  • Restart the check-in-client and it should work

windows services

Figure 1: Windows services

Adding the check in reader
Go to the task bar bottom right of the screen, click on the orange check-in client icon, and open the settings.

Figure 2: Right click menu

In the settings you can add a new reader by clicking on 'add new'.   

Give your reader a name, for example 'counter' and select the reader at 'card reader'. Add the check-in key (you can find the check-in key in your business settings > connections > check-in settings) and click on 'ok' and on 'restart program'.

Figure 3: check-in client settings

After this, the check-in is ready for use! You can start editing your check-in settings and start with connection cards to your clients.

Tags: check in, checkin, clients registration, visitor, settings. 

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