Uploading CAMT-File

Once you've uploaded the SEPA file to your bank, you will need to wait for the results to come back from your bank.

Once those results are in, you should process these results in Virtuagym. You can do this by downloading the so called CAMT-file from your bank. The exact name of the file is different per bank, but it's an .xml file which is called something along the lines of 'export transactions'. If you can't find the file, please contact your bank. They will be able to help you with this.

This file is the file that you upload under 'Created Uploads' in the Financial app in Virtuagym.

NOTE: when you want to upload the CAMT-file instead of processing the results manually it's important to process all the payment as paid first. You can do this by going to 'Created Downloads' and clicking on 'Process result'. All you have to do then is just go to the next step and process the results to where everything is set to paid. After this you can upload the CAMT-file, which will adjust the results.

This overview shows you all the failed payments from your SEPA-batch. If this overview is correct then you can go to the next step and complete the results. After this the invoices with failed payments will be open again after which you are able to download them again for your next SEPA-batch. 

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