Approximated time: 5 min
What are Hardware Connections?
When using Manual Check-in or when implementing Hardware for Access Control like barcode scanners or card readers, you have to create a connection in your online portal.
A connection is a setting in the portal that has 2 purposes:
- Reflect your business rules for access control in your facilities.
- Establish a communication interface between the portal and the hardware that you will use for the Access Control.
How to Create a New connection
To create a new connection:
- Go to your portal > System Settings > Hardware & Integrations.
- Click on New to create a new Connection
- Set a name and a description (Optional)
- Save the connection
- Client screen
When using Hardware connections, and therefore a piece of hardware for the Access Control, you get the option to enable a secondary screen that will display relevant information to the client. You can choose whether clients see how many credits they have left; if they have outstanding invoices; when the contract expires or if they had their birthday in the last couple of days.
Example of a client with Granted Access:
Example of a Client with Denied Access:
- Employee Screen
What you show to your client, you can also display on your employee screen.
Example of a view from the Employee screen:
- Business Rules
Here you can set the restrictions and conditions members must meet be allowed or denied access to the facilities. There are 2 ways to handle business rules, Grant Access with Warning and Deny Access
If you select the same rule for Warning and Denial, the most restrictive rule will apply
Members that are granted Access with a Warning and highlighted in yellow and members with denied Access are highlighted in Red